Neelay Bhatt

  • Customer Service Evangelist | Speaker Coach

Neelay’s career on five continents includes Disney, The Super Bowl, The Olympics, besides several years of consulting, public speaking and training. TEDx describes him as a business and communications visionary and his service on the largest parks and recreation association in the world, the National Recreation and Park Association’s Board of Directors served to ensure that ‘no child is left indoors’.

He serves as the President of the Immigrant Welcome Center and aspires to make Indy the most welcoming city in America. He was chosen by the Indianapolis Business Journal as Indy’s Forty under 40, and is nominated in a leadership role for the 2021 NBA All-Star Game in Indianapolis.

He is an alumnus of the Harvard Kennedy School and #1 ranked Sports Management Program at Ohio University and his keynotes and talks on magical customer service, trends, empathetic leadership and the art of storytelling have benefited executives, professionals, startups and students from North America to China and from Europe to New Zealand.

He champions “Ideas Worth Spreading” as the curator and organizer for TEDxIndianapolis, TEDxIndianapolisWomen and TEDxCollegePark (MD) besides leading a TED Global workshop in Canada, presented multiple TEDx talks and coaching TEDx presenters as well.

As the Principal at PROS Consulting INC. (headquartered in Indianapolis), he has led 130+ city wide strategic and parks master planning, sports facility development, guest experience delivery projects for cities all over the world. These Master Planning projects have recommended facility development and infrastructure improvements totaling over $2 billion USD and are helping to shape a greener future with better connectivity and access for biking and walking, smart technologies and physical and mental wellbeing for communities globally.

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